Missed consultation calls
High-value patients often call multiple practices before making a decision.
For Plastic Surgery Practices Luxury Patient Experience
Every consultation starts with the first conversation.
High-value cosmetic patients expect immediate, personalized communication. Reliom helps plastic surgery practices answer every call, schedule consultations, automate follow-ups, and create a premium patient experience from the very first interaction.
- 24/7 AI Receptionist
- Luxury Patient Experience
- Trusted by Growing Practices
Today · Lumina Plastic Surgery
AI liveIsabella Romano
2mCall · Booked rhinoplasty consult · Thu 3:00 PM
Sofia Chen
9mInstagram · New consult request
Ava Bennett
24mSMS · Confirmed pre-op appointment
Consultation booked
Thu, 3:00 PM · Dr. Marchetti
22
Consults
98%
Answered
11
Booked
New Google review
Trusted by Modern Plastic Surgery Practices
Plastic surgeons use Reliom to deliver exceptional patient communication, respond faster to new inquiries, and convert more consultations into procedures.
Lumina Plastic Surgery
Marchetti Aesthetics
Bellevue Cosmetic
Rivière Surgical
Aria Facial Plastic
Maison Aesthetic
Northshore Plastic
Laurent & Foster
The reality today
Every missed inquiry is a missed procedure.
Luxury patients expect immediate responses and seamless communication. Reliom ensures your practice never misses an opportunity.
Slow lead response
Patients researching cosmetic procedures expect immediate answers and fast scheduling.
Consultation no-shows
Missed consultations lead to lost revenue and underutilized provider schedules.
Manual patient follow-up
Your coordinators spend hours calling and texting prospective patients.
Lost treatment opportunities
Patients interested in procedures often need nurturing before making a decision.
Too many systems
Scheduling, CRM, texting, marketing, payments, and communication are scattered across platforms.
The Platform
Everything your plastic surgery practice needs. One intelligent platform.
AI ReceptionistConsultation SchedulingUnified InboxPatient CRMVoice AIWorkflow AutomationSMS MarketingEmail CampaignsReputation ManagementPaymentsAnalyticsPatient Pipelines
Features
Built for the way luxury cosmetic practices run.
Six workflows, quietly running in the background, so your team can focus on delivering an exceptional patient experience.
24/7 AI Receptionist
Never lose another consultation because your office was closed.
Reliom answers calls, responds to questions, schedules consultations, and captures new patient inquiries 24 hours a day.
Incoming call · 10:12 PM
After hours · AI answering
"Thank you for calling Lumina Plastic Surgery — I'd be happy to schedule a consultation. Which procedure are you interested in?"
I'd like to book a rhinoplasty consult.
Wonderful — I have Thursday at 3:00 PM or Friday at 10:30 AM with Dr. Marchetti. Which works best?
Consultation booked · Thursday 3:00 PM
Unified Patient Inbox
Every patient conversation in one place.
Keep SMS, Instagram, Facebook, website chat, email, Google Messages, and phone conversations organized for a seamless luxury experience.
All Channels · One Inbox
Isabella R.
SMS · Confirmed Thursday
Sofia C.
Instagram · DM: pricing for filler?
Ava B.
Web chat · Interested in facelift
Charlotte R.
Email · Pre-op forms received
Emma L.
Voice · Voicemail · 0:52
Consultation Scheduling
A calendar built for cosmetic consultations.
Allow patients to schedule consultations anytime while reducing front desk workload and keeping surgeon schedules full.
This week
96% bookedMon
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Consult
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Consult
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Pre-op
Tue
Consult
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Surgery
·
Consult
·
Wed
·
Post-op
·
Consult
Consult
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Thu
Consult
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Consult
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Consult
Fri
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Consult
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Surgery
Post-op
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6 consults self-booked online today
Workflow Automation
Automate every stage of the cosmetic patient journey.
From inquiry to consultation, procedure, post-op follow-up, and review — every step runs quietly in the background while maintaining a premium experience.
Patient journey · automation
- Website Inquiry
- AI Response
- Consultation Scheduled
- Reminder Sent
- Procedure Scheduled
- Post-Op Follow-Up
- Review Request
Reputation Management
A five-star reputation, on autopilot.
Automatically request reviews after successful procedures and build trust with future patients.
4.9 / 5.0
Google · 428 reviews
"From my first call to my post-op visit, every step felt personal and luxurious. My results are beautiful."
— Isabella R. · Google
"Dr. Marchetti and her team are exceptional. Communication was flawless from consult to recovery."
— Sofia C. · Google
Payments
Consultation fees, deposits, and financing — simplified.
Collect consultation fees, deposits, financing payments, and procedure balances from one secure platform.
Payments · this week
$168,400
Collected via consult fees, deposits & procedure balances
Isabella Romano
Paid · Rhinoplasty deposit
$2,500
Sofia Chen
Paid · Consultation fee
$350
Ava Bennett
Financing · Facelift balance
$14,800
The Patient Journey
From first ad to post-op follow-up.
Every step, automated end to end — so nothing falls through the cracks.
- Instagram Ad
- Website Visit
- AI Responds
- Consultation Booked
- Reminder Sent
- Consultation
- Procedure Scheduled
- Review Request
Results
Real outcomes for plastic surgery practices.
98%
Calls Answered Automatically
74%
Faster Lead Response
3×
More Consultation Bookings
15+
Business Tools Replaced
What practices say
Loved by the practices we serve.
“Reliom completely transformed how we manage patient inquiries. Every consultation request receives an immediate response, our coordinators save hours every week, and we've increased our consultation conversion rate while delivering a luxury patient experience.”
Dr. Elena Marchetti
Plastic Surgeon
“Our after-hours inquiries used to sit in voicemail until morning. Now every one of them is answered, qualified, and scheduled before we open. Our consult calendar has never been fuller.”
Sophia Laurent
Practice Administrator
“Reliom handles the follow-up we could never keep up with — from consult reminders to post-op check-ins and review requests. It feels like we added a whole coordinator team.”
Amelia Foster
Patient Coordinator
Before & after Reliom
Traditional plastic surgery practice vs Reliom.
Task
Traditional Practice
With Reliom
Answering the phone
TraditionalMissed consultation calls after hours
With ReliomAI answers every call, 24/7
Patient follow-up
TraditionalManual, inconsistent, often forgotten
With ReliomAutomated patient follow-up
The software stack
TraditionalMultiple software systems for every workflow
With ReliomOne unified platform
Lead communication
TraditionalDelayed responses to interested patients
With ReliomInstant communication
Reputation
TraditionalInconsistent review requests
With ReliomAutomated reputation management
FAQ
Answers to common questions.
Everything you need to know before bringing Reliom into your plastic surgery practice.
Yes. Reliom's AI receptionist answers calls 24/7 — evenings, weekends, and holidays — qualifies prospective patients, answers common questions about procedures, and books consultations directly into your calendar.
Every luxury patient expects an exceptional first impression.
Answer every inquiry, schedule more consultations, automate patient communication, and deliver the premium experience your practice is known for with Reliom.