Missed calls
Pet owners often call during emergencies or after hours and expect immediate assistance — every unanswered call is a stressed client.
For Veterinary Clinics Built for veterinary practices
Better care starts with better communication
Pet owners expect fast, compassionate communication. Reliom helps veterinary clinics answer every call, schedule appointments, automate reminders, and keep pet owners informed — so your team can focus on caring for animals.
- 24/7 AI Receptionist
- Automated Appointment Reminders
- Built for Veterinary Practices
Today · Willow Creek Vet
AI liveBailey · Golden Retriever
2mCall · Booked wellness exam · Fri 10:30 AM
Luna · Tabby Cat
9mSMS · Confirmed vaccine appointment
Max · Labrador
24mWeb chat · New client · Puppy first visit
Appointment booked
Wellness exam · Fri 10:30 AM
58
Requests
98%
Answered
34
Booked
New Google review
Trusted by Modern Veterinary Clinics
Veterinary practices use Reliom to improve communication, reduce missed appointments, and deliver a better experience for every pet owner.
Willow Creek Vet
Summit Animal Hospital
Riverside Pet Care
Northshore Veterinary
Maple Grove Vets
Harbor Animal Clinic
Cedar Pet Hospital
Meridian Vet Group
The reality today
Caring for pets should be your priority.
Reliom handles the communication so your team can focus on delivering exceptional veterinary care.
Missed appointments
No-shows disrupt your schedule, waste exam-room time, and delay care for other patients that day.
Manual appointment reminders
Your front-desk team spends hours calling and texting clients every week just to confirm visits.
Forgotten preventive care
Vaccinations, wellness exams, and annual checkups require consistent follow-up that's easy to miss.
Too many systems
Phones, scheduling, reminders, payments, and communication are spread across multiple platforms.
High front-desk workload
Receptionists juggle phone calls, appointment requests, and client questions all day long.
The Platform
Everything your veterinary practice needs. One intelligent platform.
AI ReceptionistAppointment SchedulingUnified InboxClient CRMVoice AIWorkflow AutomationSMS & EmailPreventive Care RemindersReputation ManagementPaymentsAnalyticsFollow-Up Campaigns
Features
Built for the way veterinary clinics actually work.
Six workflows quietly running in the background, so your team can focus on the animals in front of them.
24/7 AI Receptionist
Never miss another opportunity to help a pet owner.
Reliom answers calls, schedules appointments, answers common questions, and captures new client inquiries around the clock — including evenings, weekends, and after-hours emergencies.
Incoming call · 7:48 PM
After hours · AI answering
"Hi, thanks for calling Willow Creek Vet. I can help schedule an appointment — is this for a wellness visit, sick pet, or vaccination?"
Vaccination for our new puppy Bailey.
Wonderful. I have Friday at 10:30 AM or Monday at 9:00 AM with Dr. Carter — which works better?
Appointment booked · Friday 10:30 AM
Unified Client Inbox
Every pet owner conversation, organized in one place.
SMS, email, website chat, phone calls, Google Messages, and Facebook all land in a single inbox tied to each pet's record — so your whole team has the full context.
All Channels · One Inbox
Bailey's owner
SMS · Confirmed Friday wellness exam
Luna's owner
Web chat · Question about dental cleaning
Max's owner
Email · Vaccine records attached
Milo's owner
Google Msg · New client inquiry
Daisy's owner
Voice · Voicemail · 0:38
Smart Appointment Scheduling
Let pet owners book online while your front desk breathes.
Wellness visits, surgeries, and follow-ups can be self-scheduled online — synced across every veterinarian and exam room.
This week
94% bookedMon
·
Wellness
·
Surgery
·
Follow-up
Tue
Vaccine
·
Wellness
·
Dental
·
Wed
·
Follow-up
·
Wellness
Surgery
·
Thu
Wellness
·
Vaccine
·
·
Dental
Fri
·
Wellness
·
Follow-up
Vaccine
·
14 appointments self-booked online today
Workflow Automation
Automate reminders, follow-ups, and preventive care.
Appointment request, AI response, appointment scheduled, reminder sent, visit completed, medication reminder, vaccination reminder, review request — every step fires on its own.
Pet owner journey · automation
- Appointment Request
- AI Response
- Appointment Scheduled
- Reminder Sent
- Visit Completed
- Vaccination Reminder
- Review Requested
Reputation Management
A five-star reputation, on autopilot.
Automatically request reviews from happy pet owners after appointments and strengthen your clinic's online reputation across Google.
4.9 / 5.0
Google · 648 reviews
"The team took incredible care of our puppy. Reminders were on point and every question was answered quickly — even in the evening."
— Bailey's owner · Google
"The most organized and compassionate vet clinic we've ever visited. Everything from booking to follow-up was seamless."
— Luna's owner · Google
Payments
Simple billing that pet owners actually complete.
Collect payments quickly with invoices, payment links, and wellness plan billing — all integrated with the same client record.
Payments · this week
$4,820
Collected via Reliom payment links
- Paid
Wellness exam · Bailey
$85.00
- Paid
Vaccination · Luna
$120.00
- Sent
Dental cleaning · Max
$340.00
- Active
Wellness plan · Milo
$45/mo
The Pet Owner Journey
From first inquiry to lifelong care.
Every step, automated end to end — so no pet falls through the cracks.
- Website Visit
- Appointment Request
- AI Responds Instantly
- Appointment Scheduled
- Reminder Sent
- Veterinary Visit
- Review Requested
- Wellness Reminder
Results
Real outcomes for veterinary clinics.
98%
Calls Answered Automatically
67%
Faster Client Response
3×
More Appointments Scheduled
15+
Business Tools Replaced
What veterinary teams say
Loved by the clinics we serve.
“Reliom has transformed our client communication. Pet owners receive faster responses, appointment reminders are automatic, and our front desk team can focus on providing exceptional care.”
Dr. Emily Carter
Veterinarian
“Before Reliom, we lost track of vaccine reminders and wellness follow-ups. Now every pet owner hears from us at exactly the right moment — and our schedule stays full.”
Marcus Bell
Practice Manager
“Between emergency calls and daily appointments, our phones never stopped ringing. Reliom handles the routine questions and booking so our team can be present for the animals in front of them.”
Sarah Lin
Animal Hospital Administrator
Before & after Reliom
Traditional veterinary clinic vs Reliom.
Task
Traditional Clinic
With Reliom
Answering calls
TraditionalMissed calls
With ReliomAI answers every call, 24/7
Appointment reminders
TraditionalManual reminders
With ReliomAutomated reminders
Follow-up
TraditionalSlow, inconsistent follow-up
With ReliomInstant communication
The software stack
TraditionalMultiple software systems
With ReliomOne unified platform
Client communication
TraditionalDisconnected across tools
With ReliomCentralized client management
FAQ
Answers to common questions.
Everything you need to know before bringing Reliom into your veterinary clinic.
Yes. Reliom's AI receptionist answers 24/7 — evenings, weekends, and holidays — triages calls, answers common questions, and books appointments directly into your calendar.
Better communication leads to better patient care.
Answer every call, automate reminders, reduce missed appointments, and create an exceptional experience for every pet owner with Reliom.